Time Warner Cable is the latest broadband service provider to go all in on home monitoring services, with the announced expansion of their IntelligentHome platform. First introduced in their Charlotte market, the home monitoring and control service is now available in all of their Carolina markets, with other markets coming on line soon.

Time Warner Cable (TWC) joins a plethora of broadband carriers, large and small, who now look to home monitoring services as a value added broadband application they hope delivers increased ARPU. Comcast, Cox, Verizon, and AT&T all have similar offers. Many smaller independents, including Comporium also have entered the home monitoring business.

Technologies used by all of these carriers are a mixed bag. Some use traditional phone lines, others wireline broadband, while others are strictly wireless. Time Warner Cable cites both wireline broadband and wireless Internet as connectivity options for IntelligentHome.

TWC’s IntelligentHome service offers true remote security monitoring through a TWC owned monitoring center, something that all home control services don’t offer. Like many of these newer home monitoring services, customers can interact with IntelligentHome through smartphone and tablet apps, allowing the remote control of home temperature and lighting sensors, as well as viewing of remote video feeds. Pricing for the service starts at $34 per month.


TWC is offering free installation of the service for any customer who is switching from a competitive home monitoring offer. “Time Warner Cable IntelligentHome offers secure camera feeds and other tools that can be used to confirm a child has arrived home safe from school, pet owners can keep an eye on their pets while at work, and travelers can monitor their homes and change lighting settings to make it appear there is someone home,” touts TWC in a press release.

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