Nashville, Tennesee — November 22, 2016 — Leading telecom solutions supplier Equinox Information Systems announced today that TDS Telecom, the 7th largest local exchange telephone company in the U.S., has deployed the TeleLink usage analytics and reporting platform. The decision to select and implement TeleLink 7 was based in part on TDS’s previous experience with Equinox and their Protector solution. In 2014, TDS licensed this automated fraud management solution (FMS) to monitor their network as part of their ongoing effort to provide customers with leading edge business technology solutions. This year, TDS approached Equinox for help automating their rate analysis routing assurance processes.
“Our goal for this project initiative was to increase efficiency by automating several manual steps in our rate analysis and least cost routing processes,” explained Phillip Berry, who is Managerâ€“Phone Product Management for TDS. “The TeleLink system not only performs these tasks, but it also provides an extremely flexible reporting engine that lets us really dig into and analyze our network traffic and usage.”
TeleLink solves business assurance challenges by making usage data actionable. Its advanced usage detail analytics and reporting engine provide essential revenue management, expense management, and network management benefits. By automating the collection, aggregation, and summarization of usage data, TeleLink efficiently and cost effectively provides centralized and immediate access to crucial usage analytics across the organization. TDS relies on TeleLink to further extend their existing routing assurance efforts and to generate in-depth network performance metrics.