
SMB tech support market will achieve double-digit growth through 2016.

Most consumers set up their own home networks and mobile devices, says Parks’ Associates. But half of those people would rather not.

EarthLink TechCare is the productization of EarthLink’s internal help desk services, which they now are making available as an outsourced solution to their business and enterprise customers.

Sprint announced the launch of their IT Helpdesk service, targeting small businesses with the IT tech support service.

