As the amount of video playback devices in the home proliferates, service providers need to look beyond delivering raw bandwidth, and focus on delivering the right bandwidth to the right devices. As multiple devices jockey for bandwidth, service providers will…
PC industry U.S. customer satisfaction has improved this year—up 2.8% from 2011–reaching an all-time American Customer Satisfaction Index (ACSI)-high of 80 as the “transformation toward smaller, more mobile computing and away from desktop computing” unfolds. 2012’s all-time high “blasts away”…
Barnes and Noble (B&N) is expanding their scope by launching a new OTT video service, NOOK Video. The branding comes from B&N’s NOOK tablet line, which competes directly with the Amazon Kindle tablet family and the Google Nexus 7, in…
Older Americans increasingly are watching TV shows and movies on tablets. The number of Americans 55 and older who use tablets to do so on a weekly basis has skyrocketed in the last year, while usage among U.S. tablet owners…
Americans consume more media via mobile devices than any other type of consumer electronic (CE) device— TV and PCs included, according to research findings from InMobi and OnDevice. Their findings revealed that mobile ranks first in media consumption among Americans,…
AT&T announced additional second-screen and social features for its U-verse IPTV service this week. Taken one by one, they are not earth-shattering, but coupled with previous announcements and taken as a whole, they make strong contributions to AT&T’s desire for…
SULLIVAN, MISSOURI, May 31, 2012—Fidelity Communications purchased 14 systems from Cobridge Holdings, LLC., a television, high-speed internet, and digital telephone provider, in late January. All systems will be rebranded from Cobridge to Fidelity Communications in early June. The Cobridge acquisition…
Tier 2 and Tier 3 mobile network operators are the target market for a new customer experience management service launched today from Alcatel-Lucent. In an interview with Telecompetitor, Jack Zatz, portfolio manager for Alcatel-Lucent’s managed services group, said the offering…
Though Google’s Android mobile operating system has been coming out tops in terms of global smartphone activations, the latest market share statistics from Net Applications’ NetMarketShare show just how potent Apple’s line-up of iOS devices, apps and content is when…
Amazon entered the crowded tablet space with the introduction of the Kindle Fire earlier this week to great fanfare. It’s being heralded as the first true competitor to Apple’s iPad, since Apple pretty much dominates the tablet space despite entrants…
LITTLE ROCK, Ark., July 19, 2011 (GLOBE NEWSWIRE) — Windstream Communications is adding the Samsung Galaxy Tab™ (Wi-Fi Only) to its lineup of cameras, computers and other electronics offered to residential customers in retail stores and online. The Samsung Galaxy…
CHICAGO (June 09, 2011) – Between now and the end of the year, U.S. Cellular (NYSE: USM) is expanding its portfolio of cutting-edge devices with more features, handset styles and pricing options to help its customers select the one that…
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