The costs of US cable and fixed telecom bundles are as much as 45% higher than advertised, according to a new cable and telecom bundle pricing report from GlobalData. The firm’s report, “@Home – Bundles U.S. Monthly Pricing,” looks at…
Optimum
ACSI: Fios Tops in ISP Customer Satisfaction But That’s Not Saying Much
Internet service providers (ISPs) are performing worse than ever in terms of customer expectations, according to a new ISP customer satisfaction study from the American Customer Satisfaction Index (ACSI). Specifically, ISPs had a 62 satisfaction score out of 100, down…
Bresnan Name Begins to Fade, Welcome Optimum
New York based Cablevision bought rural cable MSO Bresnan back in June 2010 and Bresnan customers are beginning to see the results. Cablevision announced they will retire the Bresnan name earlier this year, and we can now see this brand…
