Xfinity Mobile finished on top in the full-service wireless mobile virtual network operator (MVNO) category in the 2019-2020 American Customer Satisfaction Index (ACSI) rankings for wireless carriers. Xfinity Mobile is three years old and reports having 2 million customers. The…
A Comcast spokesperson confirmed that Xfinity Mobile 5G service, announced today, will run on the Verizon network through the MVNO agreement between the companies. The Verizon 5G network is available in parts of 34 markets nationwide. Where it isn’t available,…
Altice today became the latest cable company to launch a mobile service offering. The offering, dubbed Altice Mobile, comes with an attractive introductory price of just $20 a month “for life” for unlimited data, text, talk and mobile hotspot nationwide….
T-Mobile and Sprint attained a major milestone in their quest for regulatory approval of their merger plans with the news today that the Department of Justice and the attorneys general of five states have approved the merger on the condition…
When Ginger and David McCullough moved from a cattle ranch near Amarillo, Texas to the Texas Hill Country, they were astonished to learn that the only internet connectivity available to them was dialup. As they explained in an interview with…
Wireless customer satisfaction increased 1.4% in the last year, according to a new wireless customer satisfaction study from the American Customer Satisfaction Index (ACSI). The wireless telephone services category scored 75 out of 100 in ACSI’s Wireless Service and Cellular…
Verizon and cable companies Charter and Comcast could see a major win/win if they were to adopt a wireless infrastructure model similar to the one that Sprint and cable operator Altice have adopted, said financial analysts at Moffett Nathanson today….
Consumers who rely solely on smartphones for internet connectivity could get Charter’s Spectrum mobile and home wired broadband for the same price, said Charter CFO Chris Winfrey at an investor conference today. Key to Charter’s ability to make this claim…
Charter announced the expansion of their Spectrum Mobile footprint to include all Charter markets. Charter did a soft launch of Spectrum Mobile earlier this year in July. As we reported in July, Spectrum Mobile follows Comcast’s Xfinity Mobile model closely, with…
Comcast and Charter announced a joint venture today that will fuel both cable MSOs’ continued move into the mobile broadband ecosystem. The partnership will focus on developing and operating backend systems that support both Xfinity Mobile and Spectrum Mobile, signaling…
Sprint executives were busy this weekend. Another run at a T-Mobile merger failed, but a new Altice MVNO deal was born. To top it off, Sprint majority owner Softbank intends to up their current 82% ownership stake in the U.S….
The launch of new iPhones, iPhone 8 and 8+ specifically, is a reminder of how the mobile industry, as mature as it is, continues to have new entrants. Comcast is trying to carve out a mobile play, and will open…
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