Internet service providers (ISPs) are performing worse than ever in terms of customer expectations, according to a new ISP customer satisfaction study from the American Customer Satisfaction Index (ACSI). Specifically, ISPs had a 62 satisfaction score out of 100, down…
Nearly one million households in Iowa are now a part of the Mediacom gigabit footprint, the company announced today. Mediacom’s gigabit footprint expansion, code named Gigasphere, also touches portions of western Illinois. “Since 1999, Mediacom has invested $3 billion of…
Mediacom will be the first major U.S. cable company with a 100% DOCSIS 3.1 gigabit network footprint, management announced in a press release. The cable MSO plans to complete its wholesale migration to the cable industry standard DOCSIS 3.1 Gigasphere…
September 26, 2016 — MEDIACOM PARK, N.Y.–(BUSINESS WIRE)–Mediacom Communications today announced it added a new 30-minute international calling feature to its Xtream triple-play service, a change that comes at no additional cost and offers customers the ability to save money…
Large national cable MSOs have long coveted WiFi access as a broadband service value add, and a new Mediacom community WiFi initiative demonstrates how smaller cable companies are joining the effort. New York based cable MSO Mediacom, with operations in…
Tier 2 cable operator Mediacom announced ambitious gigabit plans yesterday, stating that it will make Mediacom gigabit service available to almost all of the three million residences in the company’s service area over the next three years. The initiative, dubbed…
It’s been almost three years since former FCC Chairman Julius Genachowski set a goal of having at least one gigabit network in every state by 2015. The year is now over and by Telecompetitor’s tally, we didn’t quite make it…
U.S. customers are less satisfied with pay-TV and Internet providers than they were last year at this time, according to the latest University of Michigan ACSI (American Customer Satisfaction Index) report. Customer satisfaction with pay-TV services provided by the likes…
Tier 2 cable company Mediacom plans to make gigabit service available throughout its serving area in Columbia, Missouri before the end of the year as a test of the offering, said JR Walden, senior vice president of technology for the…
Mediacom is the latest cable MSO to turn to Netflix. They will be adding the OTT service to their channel line-up through app placement on the TiVo platform. They join a growing number of cable MSOs who hope to integrate…
The 17 largest U.S. cable and telephone companies added a net 3 million new high-speed Internet subscribers in 2014, according to the latest market data from LRG (Leichtman Research Group). Collectively, the cable and telco ISPs represent 94 percent of…
The National Cable Television Cooperative sent a letter this week asking its members to write to the White House asking the Obama administration to initiate a process to update the retransmission consent system. The petition drive originated with NCTC and…
What’s happening with broadband and why is it important? Find out by subscribing to Telecompetitor’s newsletter today.