More than half (51%) of rural telcos in the latest Forvis Rural Telecommunications Benchmark Study received broadband grants in 2022. Of the 167 companies that participated in this year’s study, 85 received grants. The 85 companies accepted about $600 million…
The in-store customer experience is the lowest rated way to buy a cell phone, according new J.D. Power wireless research. The study compared it with phone calls, carrier store visits and digital channels (including carrier website and mobile app). J.D….
Delaware ranks the best and Alaska the worst among states for broadband, according to a new report from Broadband Now. The report based its rankings on a combination of internet coverage, prices and speeds. Following Delaware, the top states, in…
The second quarter of 2023 was very bad for tablets and somewhat bad for Chromebooks, according to preliminary data from International Data Corp. (IDC). The firm’s Quarterly Personal Computing Device Tracker found that worldwide tablet shipments were down 29.9% compared…
Telecom saw more distributed denial of service (DDoS) attacks than four other verticals combined during the second quarter, according to a new report from Lumen. Nearly three quarters (74%) of attacks were on telecom customers. The four verticals that followed…
More than 20% of the 535 operators known to be investing in 5G have made investments in public 5G standalone (SA) networks, according to the Global mobile Suppliers Association (GSA). The organization says that 115 operators in 52 countries and…
Robokiller’s mid-year phone scam report, released this week, reveals that Americans saw robotexts grow, but there also was a decline in robocalls during the first half of the year. The company makes software designed to block out spam robocalls and…
Power users consume six times more broadband data in comparison with average users, according to the latest OpenVault Broadband Insights (OVBI) report. Power users are defined as those who use 1 terabyte (TB) of data or more per month. Those…
Approximately 67% of all breaches start with someone clicking on a seemingly safe link, according to a new cybersecurity report from Comcast Business. Between 80% and 95% of all attacks begin with a phish, researchers said. The inaugural Comcast Business…
U.S. wireless networks supported more data traffic than ever in 2022 — 73 trillion megabytes (MB ) – 38% higher than for the previous year, according to CTIA’s 2023 Annual Wireless Industry Survey. The wireless data demand increase was the…
Rural Americans are more satisfied with their pay TV service than they have been for three years, according to a new survey from Innovative Systems. Survey respondents were more satisfied whether they were paying for IPTV, cable, satellite or streaming….
Verizon Wireless finished highest in all six regions in the J.D. Power 2023 U.S. Wireless Network Quality Performance Study—Volume 2, the research firm said today. The carrier had the fewest network quality problems per 100 connections (PP100) in call quality;…
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