The broadcast category was the driver of an overall gain of 1.3% in overall TV usage last month compared to December, 2022, according to The Gauge, Nielsen’s monthly report of TV and streaming usage. Streaming content increased 1.2% compared to…
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UScellular: Many Miss Super Bowl Top Moments Due to Phones
The stands were packed for the Super Bowl yesterday. Yet many in attendance missed some of the most important moments of the game because they were looking at their phones instead of at the field, according to Super Bowl phone…
OVBI: As Monthly Consumption Nears 600 GB, Gigabit Subscribers Doubled in One Year
An average broadband consumer is using almost 600 gigabytes (GB) of data per month, while the number of subscribers on gigabit-tier plans more than doubled between year-end 2021 and year-end 2022, according to OpenVault. The OpenVault Broadband Insights (OVBI) report…
The More, the Merrier: Parks Sees a High NPS for Broadband Customers Taking Multiple Services
Broadband customers’ satisfaction rises significantly when they take more services, according to a study from Parks Associates developed for broadband vendor Calix. Parks reported that a service provider’s net promotor score (NPS) increased as customers added managed services and other…
Victim of Overhype: Researchers Reduce Private Wireless Network Forecast
The Dell’Oro Group has cut the forecast for private wireless networks for the second time. The firm maintains that it still will be a big sector, though. Total private wireless radio access network (RAN) revenues – including wide-area (traditional and…
Service Provider Routers and Switches Forecast to Grow 2% Yearly Through 2027
A new Dell’Oro Group forecast calls for service provider router and switch market revenues to grow at a compound annual rate of 2% through 2027, reaching nearly $77 billion by the end of the forecast period. The analyst firm credits…
AT&T and T-Mobile Get High Rankings in Wireless Provider Report
AT&T received high wireless provider rankings in a new report from RootMetrics. The company led in US national and state testing, winning six out of seven awards at the national level, including an outright win in the US Overall Performance…
Report Touts FCC Anti-Robocall Moves, Cites Decline in Rate of Growth
Robocalls went up only modestly in January, with Americans receiving an estimated 5.5 billion of the automated calls during the month, compared to 5.3 billion in December, according to a new Robokiller Insights report. That means the rate of robocall…
IDC: Tablet Shipments Up Slightly in 4th Quarter; Down for the Year
Worldwide tablet shipments rose 0.3% in the fourth quarter of 2022 compared to the same period in 2021, reaching 45.7 million units, according to the International Data Corporation (IDC) Worldwide Quarterly Personal Computing Device Tracker. The report also showed that…
Harder to Eradicate Than Mold? 4.5B Robocalls in January
Despite moves by the FCC, the number of robocalls remains constant and remains huge, according to YouMail. The company, which offers a mobile app that guards against robocalls, says that consumers in the U.S. received a bit more than 4.5…
J.D. Power: Wireless Customer Care Improves, T-Mobile Ranks Highest
Wireless service providers are confronting their customer care issues and are being rewarded with higher satisfaction scores, according to J.D. Power. The “2023 U.S. Wireless Customer Care Study – Volume 1” found that the gains are due to heavy technology…
IT Spending Priorities Survey Reveals Mobile, Cloud Opportunities for Service Providers
A new report on IT spending priorities reveals where money might be budgeted for communications services in 2023. Cloud and mobile are key opportunities, according to the survey of IT managers conducted by Info-Tech Research Group. Cloud computing and next-gen…
