EarthLink finished first in all four categories — speed, price, reliability, and customer service – in HighSpeedInternet.com’s 2021 ISP customer satisfaction study. In addition to assessing providers, the firm identified three key trends. It pointed out that the previous survey…
November 05, 2020 — ATLANTA–(BUSINESS WIRE)–EarthLink, a leading provider of internet and online services, is launching EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, expert technical advice and service for home devices via secure virtual…
EarthLink has filed a complaint against Charter Communications Operating, LLC in the Supreme Court of the State of New York. The lawsuit seeks damages for what EarthLink claims was a scheme to mislead its subscribers into switching Internet providers. Charter,…
July 27, 2020 — ATLANTA–(BUSINESS WIRE)–EarthLink, a leading provider of internet and online services, is reiterating its commitment to no data cap service plans to help customers stay connected through the pandemic and beyond. EarthLink plans have no data caps,…
May 21, 2020 — ATLANTA–(BUSINESS WIRE)–EarthLink, a leading provider of internet and online services, today announced the launch of a content monitoring and screen time management service to help create a safer internet. EarthLink Guardian is now available as part…
December 02, 2019 — ATLANTA–(BUSINESS WIRE)–EarthLink, the provider of internet and other online services, announced today they have entered a multi-year sponsorship platform agreement with the Georgia Tech Athletic Association. In addition to traditional branding and signage at a variety of…
May 21, 2019 — ATLANTA–(BUSINESS WIRE)–Today EarthLink, provider of internet and other online services, expands its network reach by 19 million households, increasing its U.S. coverage to 53%. We are excited to announced EarthLink has expanded network reach by 19 million…
January 28, 2019 — ATLANTA–(BUSINESS WIRE)–EarthLink, the long-time Atlanta-based internet provider, is pleased to announce its acquisition by Trive Capital from Windstream Holdings, Inc., in a $330 million cash deal that includes the assets of nQue Technologies LLC, as well as…
In a bid to bolster cash, improve its credit profile, and gain more focus on core business units, Windstream sold its legacy Earthlink consumer ISP business to Dallas-based private equity firm Trive Capital. Windstream purchased all of Earthlink in 2017….
A lot of people tend to wax poetic about SD-WAN these days, but Windstream CEO Tony Thomas took it to a new level at an investor conference yesterday. A few years ago, Windstream differentiated itself through a superior customer experience…
Windstream CEO Tony Thomas is bullish on software defined wide area networking (SD-WAN) and unified communications as a service (UCaaS). When Windstream’s traditional local telecom service business began declining some years back, the company made the decision to shift its…
Windstream’s heavily rural local service territory gives the company an advantage over other major local exchange carriers, said Windstream CEO Tony Thomas yesterday. In combination with Windstream broadband, which has seen substantial investment, the company’s rural focus has enabled it…
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