
Pay-TV customer satisfaction was the second lowest of 43 industries studied by the American Consumer Satisfaction Index. ISPs were rated…

The set top box market is ripe for consolidation, says ABI, pointing to AT&T’s plan to acquire DirecTV as a potential driver.

Pay-TV and ISP customer satisfaction declined over the past year, said the American Customer Satisfaction Index.

AT&T to buy DirecTV. If the deal is approved, AT&T said it will bring broadband to 15 million more customers, including some outside…

TV service providers had the lowest customer satisfaction ratings of 19 industries studied by Temkin.
