by Pivot
Tag: DBS
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Amazon Dish Partnership Rumors Persist
An Amazon Dish partnership makes good logical sense and rumors of it persist. Amazon has an interest in wireless on many fronts and Dish could use a partner
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LRG: Gutting of AT&T U-verse Sinks Telco Video Momentum, Cable and OTT Rejoice
The traditional pay-TV subscriber base, not counting OTT offerings, saw a decline of 1.64 million last year, led by declines at AT&T U-verse.
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TDG: Pay-TV Decline Pegged to Broadband Household Growth
Just over 1 in 5 broadband households (22%) have no legacy pay-TV subscription. That’s up 140%, as pay-TV decline seems to correlate with broadband growth
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DISH Tuned In To You Campaign Aims to Improve Customer Satisfaction
DISH Tuned In To You campaign includes “spokeslisteners” and a base camp program for customer service reps that sends them on service calls.
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Poor Pay-TV Customer Experience Leads One in Four to Cancel Subscription
Providers need to raise the bar on the pay-TV customer experience in the cord cutting era, says Paywizard, which found that those with a positive experience
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GfK MRI: Millennials Comprise 43% of Cordless Video Market
Millennials in the cordless video market are likely to define “TV” as anything they can watch on any device and when they sit down to watch, they . . .