Video cord cutting continued, but the rate of people leaving cable, satellite and telco video services slowed in the second quarter of the year, according to the latest report from Kagan, the media research arm of S&P Global Market Intelligence….
DBS
Kagan: U.S. Cable, Telco and DBS Video Subscribers Now Stand at 90 Million Residential
Cable, Telco, and DBS video subscribers fell 0.8% during the first quarter of the year compared to the last quarter of 2017, according to Kagan. The rate of decline was somewhat slower than for the same period in 2017. The…
AT&T CEO: “Radical” Upgrades to DIRECTV NOW Will Increase Price; OTT Alternative to DIRECTV DBS on Tap as Well
The user interface for AT&T’s DIRECTV NOW over-the-top (OTT) streaming video platform will soon get a “radical upgrade,” said AT&T Chairman and CEO Randall Stephenson at an investor conference this morning. DIRECTV NOW upgrades also will include support for a…
Cable Companies’ NCC Media to Sell Targeted Advertising
NCC Media — a company owned by cable operators Charter, Comcast and Cox – said today that it is creating a new division that will “design, deploy and sell unified advertising solutions” that will use “non-personally identifiable data and targeting…
AT&T DIRECTV NOW Roadmap: More Flavors to Come, Will Follow Mobile Product Strategy
As consumer preferences shift away from traditional pay-TV linear video offerings and toward over-the-top offerings, AT&T intends to “make sure we gain more than our fair share” of OTT video, said John Donovan, CEO of AT&T Communications, today. Donovan outlined…
Amazon Dish Partnership Rumors Persist
A long rumored potential Amazon Dish partnership is gaining more attention, thanks to a Wall Street Journal/Dow Jones report. The two companies share disruptive pedigrees and both have eccentric chief executives, and may have assets that the other could leverage….
LRG: Gutting of AT&T U-verse Sinks Telco Video Momentum, Cable and OTT Rejoice
The nation’s leading cable TV providers experienced the lowest number of annual video subscriber losses since 2006 last year, the year telcos first introduced video services, according to the latest from LRG (Leichtman Research Group). The nation’s six largest cable…
TDG: Pay-TV Decline Pegged to Broadband Household Growth
New research from TDG highlights the relationship between broadband growth and pay-TV decline. Just over 1 in 5 broadband households (22%) have no legacy pay-TV subscription, representing roughly 22 million homes, according to TDG. TDG points to this pay-TV decline…
DISH Tuned In To You Campaign Aims to Improve Customer Satisfaction
A new DISH Tuned In To You campaign aims to stem declining subscriber numbers and customer satisfaction. The campaign revolves around a broad-based corporate acculturation initiative that encompasses listening more closely and responding more quickly and substantively to customer complaints…
Poor Pay-TV Customer Experience Leads One in Four to Cancel Subscription
Relying on the strength of their content to attract and retain subscribers is no longer an option for pay-TV service providers. In an increasingly competitive market, they have to “raise their customer relationship management game,” according to new research about…
GfK MRI: Millennials Comprise 43% of Cordless Video Market
Young adult Millennials (18-34) make up 43 percent of the U.S. cordless video market, defined as those who never have had cable, satellite or fiber optic TV service or “cut the cord” on these services, according to GfK MRI’s latest…
AT&T Says Total DIRECTV NOW Subscribers Push Video Net Adds to 200K
In an 8-K filing with the SEC, AT&T revealed total DIRECTV NOW subscribers drove 200K net adds to their video portfolio, as of the end of 2016. The filing highlights an expected quarterly loss of $1 billion for AT&T, driven…
