by Pivot
Tag: CX
-
AT&T offers unlimited plan combining home internet and wireless
The company said its new AT&T OneConnect service offers a five-minute signup for AT&T wireless + 1 Gig fiber internet.
-
Home internet costs up, consumers hate hidden fees: Report
The report said 67% of respondents switched or considered switching internet providers when faced with hidden fees or unexpected charges.
-
Why Wi-Fi 7 is critical for the customer experience of the future: Fidium interview
Fidium announced the launch of 5 Gig and 8 Gig speeds with Wi-Fi 7, which will be available in some of the company’s markets next month.
-
Good Wi-Fi key to platform choice and reducing churn: Report
According to the report, “providers are increasingly winning or losing customers based on the quality of the in-home Wi-Fi experience.”
-
AT&T expands its guarantee to almost 50M more customers
AT&T is adding Internet Air customers to its guarantee and offering their fiber and wireless customers free internet backup.
-
Intellipop Founder Credits Growth to Superior Customer Experience: Interview
One of the ways Intellipop has ensured a positive customer experience is through the recent implementation of an online ordering system.
