by Pivot
Tag: Cricket
AT&T to Offer Emergency Broadband Benefit to Customers
Eligible new and existing AT&T and Cricket Wireless customers will be able to receive home internet or broadband service for…
Wireless Customer Satisfaction Study: T-Mobile Tops Among Mobile Network Operators
A wireless customer satisfaction study from the American Customer Satisfaction Index found an average score of 75 on a 100-point scale for mobile network operators. Scoring higher were . . .
J.D. Power: T-Mobile Scores Highest on Customer Care
The average T-Mobile customer care rating was 833 on a 1,000-point scale. It was followed by Verizon (812) and AT&T (799). The segment average is 803.
J.D. Power: Smartphone Satisfaction Higher Among Full-Service Subscribers
A smartphone satisfaction study found that contract customers of full service carriers spend an average $361 on their smartphones, compared with $137 for
ACSI: ISP, Pay-TV Customer Satisfaction Lowest of 43 Industries Studied
Pay-TV customer satisfaction was the second lowest of 43 industries studied by the American Consumer Satisfaction Index. ISPs were rated…
AT&T Chief: Cricket Will Be Our Lower-Cost Brand
Key AT&T focus areas include mobile video, retiring the company’s traditional TDM network by 2020 and growing business Ethernet, virtual private networks and IP broadband.