DALLAS, April 29, 2021 — AT&T is helping to make broadband more affordable for the millions of eligible households who need it most. Eligible new and existing AT&T and Cricket Wireless customers will be able to receive home internet or…
Cricket
Wireless Customer Satisfaction Study: T-Mobile Tops Among Mobile Network Operators
Wireless customer satisfaction increased 1.4% in the last year, according to a new wireless customer satisfaction study from the American Customer Satisfaction Index (ACSI). The wireless telephone services category scored 75 out of 100 in ACSI’s Wireless Service and Cellular…
J.D. Power: T-Mobile Scores Highest on Customer Care
T-Mobile offers the highest level of customer care among major wireless carriers, according to J.D. Power. The average T-Mobile customer care rating was 833 on a 1,000-point scale. It was followed by Verizon Wireless (812) and AT&T (799). The segment…
J.D. Power: Smartphone Satisfaction Higher Among Full-Service Subscribers
Smartphone satisfaction is higher for owners who contract with full-service wireless carriers than it is for those who purchase wireless service on a non-contract basis, according to Vol. 2 of the J.D. Power 2016 Full-Service Smartphone Satisfaction Study. Satisfaction among…
ACSI: ISP, Pay-TV Customer Satisfaction Lowest of 43 Industries Studied
U.S. consumers aren’t particularly pleased with the overall quality of their Internet Service Providers (ISPs), or their pay-TV services and providers for that matter, according to the latest American Customer Satisfaction Index (ACSI) report. Americans rated subscription television service and…
AT&T Chief: Cricket Will Be Our Lower-Cost Brand
The wireless business is “going to get more competitive,” said AT&T Chairman and CEO Randall Stephenson at the Goldman Sachs Communacopia Conference this morning. Stephenson believes AT&T’s traditional “high-end” customer base of “early adopters” will remain loyal because they appreciate…
Why is the Tier 2 Wireless Business Shrinking?
Just as Iain Gillott was making the final edits to an iGR report showing the shrinking numbers of wireless customers served by regional and small operators (RSOs), an announcement came out saying that AT&T planned to purchase Leap Wireless, owner…
Cricket Debuts Muve Music 4.0 With Enhancements
SAN DIEGO — July 17, 2013 /PRNewswire/ — Cricket Communications, Inc. today announced the upcoming availability of the Samsung Galaxy Discover™. With access to popular apps, games, music and movies, the Galaxy Discover is an affordable smartphone option in the…
Cricket Supports New Radio Shack Wireless Offering
FORT WORTH, Texas and SAN DIEGO, Sept. 4, 2012 /PRNewswire/ — RadioShack Corp. (NYSE: RSH), a leading mobile authority and national retailer of innovative technology products, services and accessories, and Cricket Communications, Inc., a leading provider of innovative and value-driven…
Leap Announces Enhanced Cricket Service Plans
SAN DIEGO, Aug. 29, 2012 /PRNewswire/ — Leap Wireless International, Inc. (NASDAQ: LEAP), a leading provider of innovative and value-driven wireless communications services, today announced the upcoming launch of enhanced rate plans that provide customers more alternatives and value at…
Cricket to Offer iPhone with Unlimited Plan
SAN DIEGO, May 31, 2012 /PRNewswire/ — Cricket Communications, Inc., a leading provider of innovative and value-driven wireless services, and a wholly-owned subsidiary of Leap Wireless International, Inc. (NASDAQ: LEAP), announced today that it will be the first pre-paid carrier…
Cricket and Clearwire Connect for 4G LTE
San Diego and Bellevue, Wash. – March 14, 2012 – Cricket Communications, Inc., a leading provider of innovative and value-driven wireless services, and Clearwire Corp (NADSAQ: CLWR) today announced that they have entered into a five-year wholesale agreement. With the…
Page 1 of 2
Next