Eligible new and existing AT&T and Cricket Wireless customers will be able to receive home internet or broadband service for…
A wireless customer satisfaction study from the American Customer Satisfaction Index found an average score of 75 on a 100-point scale for mobile network operators. Scoring higher were . . .
The average T-Mobile customer care rating was 833 on a 1,000-point scale. It was followed by Verizon (812) and AT&T (799). The segment average is 803.
A smartphone satisfaction study found that contract customers of full service carriers spend an average $361 on their smartphones, compared with $137 for
Pay-TV customer satisfaction was the second lowest of 43 industries studied by the American Consumer Satisfaction Index. ISPs were rated…
Key AT&T focus areas include mobile video, retiring the company’s traditional TDM network by 2020 and growing business Ethernet, virtual private networks and IP broadband.