Dish said today that its Boost Mobile unit plans to acquire Gen Mobile, which – like Boost—offers prepaid wireless service. This is the latest in a string of wireless acquisitions that Dish has made since it acquired the Boost Mobile…
Boost
The Gloves Come Off as T-Mobile Targets Dish Boost Subscribers
T-Mobile launched a new promotion today aimed at vulnerable Boost Mobile subscribers, as well as Cricket subscribers. The move comes in the wake of Boost owner Dish’s new deal that calls for AT&T to replace T-Mobile as Dish’s MVNO services…
Boost Mobile Will Now Protect Customer Privacy and Data with New ‘Privacy Premium’
ENGLEWOOD, Colo., March 4, 2021 /PRNewswire/ — Boost Mobile today announced its new “Privacy Premium” offering for added protection from hackers trying to remotely infiltrate devices. At a time when both large carriers and web juggernauts have been exposed for…
Dish Boost Acquisition Complete: Dish Kicks Off Wireless Business with a Retro Offer
Dish’s acquisition of Boost Mobile, Sprint’s prepaid wireless business, is now complete. The Dish Boost acquisition is valued at $1.4 billion and includes more than 9.3 million customers. Dish also gains a seven-year MVNO agreement with T-Mobile that will put…
Dish T-Mobile Deal Reached on Boost Mobile, Paves Way for Dish Wireless Competitor
Dish and T-Mobile have reached an agreement for Dish to acquire the Boost Mobile prepaid business that T-Mobile gained when it merged with Sprint, according to a regulatory filing made yesterday. The transaction is slated to close July 1 and…
DOJ Approves Sprint T-Mobile Merger, Requires Asset Sale to Dish; Ergen Says Dish is Ready
T-Mobile and Sprint attained a major milestone in their quest for regulatory approval of their merger plans with the news today that the Department of Justice and the attorneys general of five states have approved the merger on the condition…
Wireless Customer Satisfaction Study: T-Mobile Tops Among Mobile Network Operators
Wireless customer satisfaction increased 1.4% in the last year, according to a new wireless customer satisfaction study from the American Customer Satisfaction Index (ACSI). The wireless telephone services category scored 75 out of 100 in ACSI’s Wireless Service and Cellular…
T-Mobile Sprint Merger Conditions Would Include 5G Build-Out, Fixed Wireless Home Internet Commitments
FCC Chairman Ajit Pai voiced support today for the planned T-Mobile Sprint merger, now that the merger partners have agreed to a range of merger conditions. Among the proposed T-Mobile Sprint merger conditions are a three-year price freeze, mobile and…
J.D. Power: Smartphone Satisfaction Higher Among Full-Service Subscribers
Smartphone satisfaction is higher for owners who contract with full-service wireless carriers than it is for those who purchase wireless service on a non-contract basis, according to Vol. 2 of the J.D. Power 2016 Full-Service Smartphone Satisfaction Study. Satisfaction among…
J.D. Power: Wireless Purchase Experience is a Mixed Bag
Better sales efficiency and being able to exceed customer expectations are key attributes contributing to higher satisfaction among full-service wireless customers who have bought service online, according to the J.D. Power “2015 U.S. Wireless Purchase Experience Full-Service Customer Performance Study…
J.D. Power: Demos Boost Mobile Customer Satisfaction
Substantial benefits accrue to wireless carriers when their sales representatives demonstrate cell phone or tablet service to wireless customers prior to purchase. Customer satisfaction “improves considerably and the propensity to visit the same retailer again doubles,” according to the second…
Shentel to Offer Prepaid Wireless
EDINBURG, Va., July 8, 2010 /PRNewswire via COMTEX News Network/ — Shenandoah Telecommunications Company (Shentel) (Nasdaq: SHEN) announced today that its wireless subsidiary, Shenandoah Personal Communications Company, a Sprint PCS Affiliate of Sprint Nextel, has signed an amendment to the…
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