Leading communications provider selects MetaSphere to deliver advanced voice applications to business customers
SUPERCOMM 2009, Chicago, October 21, 2009 — Metaswitch Networks, a leading provider of carrier systems and communications software solutions, today announced that SureWest Communications (NASDAQ:SURW) has selected the MetaSphere Application/Feature Server to provide advanced IP telephony services for business customers. Delivered over SureWest’s state-of-the-art network, the new MetaSphere-based services are expected to provide SureWest’s business customers with increased communications efficiency, productivity and flexibility, and an array of innovative telephony applications.
One of the nation’s largest, and most forward-thinking, integrated communications providers, SureWest serves roughly 150,000 residential subscribers and 15,700 business customers in the Kansas City and Sacramento regions. In deploying MetaSphere, SureWest joins the growing number of carriers who have chosen MetaSphere to deliver enhanced services that drive competitive advantage in the hosted business services marketplace.
“We were tasked with coming up with the feature server platform in order to offer hosted IP PBX and advanced business services,” said Carl Murray, Strategic Technologies Director for SureWest Communications, in a video interview available at www.metaswitch.com/SureWest. “So we evaluated the price, the features, the functionality and also the fit with SureWest – how it fit in our long term plans. With that, MetaSphere came out on top.”
To serve the critical business segment, which represents about a third of its revenues today, SureWest needed a feature-rich, manageable and scalable platform. MetaSphere delivers a suite of compelling value-added services that includes unified messaging, auto-attendant, incoming call manager, live message screening and intuitive Web-controlled voice conferencing.
“A key part of our expertise lies in delivering applications that can generate real revenue for service providers and real benefits for their customers,” said Andrew Randall, senior vice president of marketing and business development for Metaswitch. “SMBs are demanding hosted IP PBX services to reduce their costs while also gaining immediate access to compelling new applications.”