OVERLAND PARK, Kan., Jul 26, 2010 (BUSINESS WIRE) — To further enable fast and easy communications for mobile workers, Sprint (NYSE:S) today announced the expanded availability of NextMail(R), powered by Pacific DataVision, to all Sprint devices, including the new HTC EVOTM 4G.
NextMail allows mobile professionals to instantaneously send a recorded voice message to up to 50 e-mail addresses, or also send the voice message via text message to up to 50 mobile devices and receive a “Listen to” notification. The message can easily be sent with the push of a button (Direct Connect on a Nextel device, or Send on any Sprint or Nextel device). It is a quick and simple way to record, document and share information from the field to office colleagues – no more need for handwritten notes or thumb-typing on small keypads.
In addition, NextMail Professional (previously known as NextMail Locator) enhances the standard service by offering users the ability to include location information and pictures with a NextMail message. For example, first responders, inspectors and others can use this tool to document, validate and share the details involved in an incident, including its GPS location and interactive map, photos and provide their command centers with real-time situational awareness.
NextMail is available for $7.50 per month per user and NextMail Professional is $19.99 per month per user.
“In today’s business climate, companies need solutions that improve productivity, increase profitability and enhance customer satisfaction,” said Tom Roberts, vice president of Business Marketing, Sprint. “Historically available only on Nextel devices as an extension of Nextel Direct Connect, NextMail is an ideal solution for companies with highly mobile workers. Industries like construction, field services, distribution and many public sector entities will find NextMail to be a critical business tool to communicate with many people instantly, especially in places where typing isn’t convenient, and to document thorough and accurate information.”
NextMail Delivers Power to Users’ Fingertips
NextMail’s collaborative messaging features enable recipients to easily respond by voice to a voice, text or e-mail message, thereby allowing fast, seamless and unobtrusive two-way communication. When used as a workforce solution, the technology provides a way to significantly improve the lines of communications between large teams, including field representatives. Other powerful field force functionality includes mobile time and attendance reporting, appointment scheduling, customized mobile forms, job ticket and customer information management, and an advanced communications console, all improving the productivity and efficiency of the mobile worker.
“NextMail’s Intelligent Queuing provides businesses a valuable triage tool for their field workers, finally allowing dispatchers and call center operators to quickly prioritize inbound voice communication from the field,” said John Pescatore, CEO of Pacific DataVision Inc. “This allows for a significant reduction in unproductive hold time, which results in increased productivity and revenue.”
To learn more about NextMail, visit www.NextMail.com.
Last month Sprint received the top ranking among telecom providers, and the No. 3 ranking among all industry sectors, on the Everything Channel’s VAR500 list of North America’s top technology integrators for 2010. Earlier this year, Sprint also received top honors in a survey by Yankee Group and Mobile Enterprise Magazine for best overall wireless voice and data satisfaction among enterprise customers.
Sprint delivers wireless, wireline and converged solutions through its Business Markets Group (BMG). BMG is a provider of end-to-end solutions, mobile broadband and M2M capabilities for enterprise, small and medium-sized business and public sector customers. Sprint continues to build on its expansive solutions portfolio, which is supported by 3G and 4G mobile broadband, a Tier 1 global IP network and a growing ecosystem of M2M partners.
