Houston, TX – Thursday, February 18, 2016 — CHR Solutions, a leading provider of BSS/OSS and Software Solutions announces new client FTC (Farmers Telephone Cooperative) has selected the Omnia360 Suite for its billing and operational needs.
The South Carolina based company is one of the largest telecom cooperatives in North America and provides a full-spectrum of cellular and broadband services including voice, video and data to customers throughout the state. In partnership with Centerra Corp, a nationally recognized project management and consulting firm, FTC conducted a rigorous review of multiple billing and OSS solutions.
“Ultimately, FTC chose Omnia360™ because of its unique ability to manage the customer experience from end-to-end in a single system. Omnia360™ provides real time data analytics and dashboards, and a comprehensive customer view that was critical to FTC in managing their business,” stated Jennifer Logsdon, CEO, Centerra.
“The open API architecture of Omnia360™ provides quick integration and meets the technological demands of a modern fiber network. Within this platform, we also see the flexibility that will be required as technology, the network and our customer needs evolve. We needed a partner who understands the importance of quality support and communication, and could provide us with the tools required to manage our business for maximum efficiency,” commented Brad Erwin, CEO, FTC. “With the implementation of Omnia360™, we are looking forward to maximizing the profitability and success of FTC.”
“We respect the strong commitment, leadership and invaluable experience that FTC has in the Telecommunications industry,” stated Gary Knee, Executive Vice President, Software Division, CHR. “We are excited to share in this partnership opportunity, and are confident that FTC will continue to grow and thrive with the Omnia360 suite.”