Small office (one to four employees) spending on over-the-top IP telephony will increase by 83 percent from 2010 to 2015, In-Stat now forecasts. But there are trade-offs, In-Stat says.
“Broadband IP telephony offers a number of advantages for small businesses and SOHO; primary among them is the low monthly service fee and negligible costs for long distance,” says Greg Potter, Research Analyst. “Unfortunately it does not provide the scalability associated with hosted and IP PBX solutions. It also does not typically come with the service level agreements (SLAs) and quality-of-service (QoS) afforded by other solutions, which are general requirements for enterprise and medium sized businesses.”
Traditional TDM is set to decline to just under $14.5 billion in 2015. Application-Based VoIP, will increase over 50 percent from 2010 to 2015.
As a segment, mid-sized business (100 to 999 employees) spending will have the greatest growth, increasing in excess of 10 percent between 2010-2015. The professional services vertical market segment will spend over $3 Billion in 2013.
