Press Release

August 19, 2020 — CHARLOTTE, N.C.–(BUSINESS WIRE)–Disaster recovery and business continuity plans are critical for any business, and are particularly important during hurricane season. The National Oceanic and Atmospheric Association’s Climate Prediction Center predicts “… a 60% chance of an above-normal season, a 30% chance of a near-normal season and only a 10% chance of a below-normal season.” In response to this year’s heightened expectations, Segra, has made critical preparations to secure the continuity of its fiber networks and customer support services and encourages all businesses to do the same.

Segra’s disaster recovery and business continuity plan includes step-by-step processes to ensure continued operation of business critical systems in the event of a disaster. Specific goals of the plan include:

  • Minimizing interruptions to normal operations
  • Limiting the extent of disruption and damage
  • Establishing alternative means of operation when needed
  • Training personnel with emergency procedures for safe, smooth, and rapid restoration of service.

Segra’s Disaster Recovery as a Service (DRaaS) solution commits to RTOs (recovery time objective) for critical applications giving businesses peace of mind. The company’s team of DR Solution Engineers partner with businesses to design, deploy, and test a highly-available DRaaS solution to ensure customers are always prepared. Segra offers a very unique value proposition to customers by leveraging market leader Zerto’s software, continuous replications of virtual machines and secure connectivity directly over the Segra private fiber network, into Segra owned highly available and compliant (SOC 1, SOC 2, HIPAA, PCI DSS) data centers, within Segra’s multi-tenant cloud infrastructure.

To protect its fiber networks, minimize service interruptions, and continue delivering high-speed Internet and fiber-based communications services, Segra, proactively prepares for natural disasters throughout the year. Segra supports the business continuity and disaster recovery efforts of its customers by ensuring:

  • Customer service, field engineering, and network operation teams are ready to mobilize and respond safely and quickly after storms pass
  • Generators and refueling protocols are in place
  • Facilities and infrastructure are protected from water/flooding
  • Protocols are in place to prioritize hospitals, care facilities, and community hot spots
  • Field personnel have an adequate supply of Personal Protective Equipment (PPE)
  • Network operations are familiar with emergency protocols and procedures
  • Inventory is readily available to technicians and mobile service units
  • Communication procedures are ready

Visit Segra’s website for more details about its Disaster Recovery as a Service offering.

Press Release

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