Press Release

DETROIT, May 9, 2017 /PRNewswire/ — Complimentary Wi-Fi service on the QLINE will be provided by Detroit-based gigabit internet and technology service provider Rocket Fiber.  The services include network-based technology to incorporate into the QLINE main office at the Penske Technical Center and public Wi-Fi at the stations and trains.

After conducting an open competitive selection process, M-1 RAIL selected Rocket Fiber to provide these services.  Paul Childs, Chief Operating Officer at QLINE, noted that “Rocket Fiber’s solution of gigabit internet was a winner for both our QLINE passengers and our team.  We want to create a premium experience for all riders and that includes the ability to connect to Wi-Fi at QLINE stations and aboard the streetcar.”

Internet will be available starting on Friday, May 12 to all QLINE riders and within approximately 300 feet of each station.

Rocket Fiber’s newly developed fiber optic infrastructure and track-side radio system will deliver faster and more reliable internet that has virtually no capacity limitations, meaning the volume of passengers connected to the Wi-Fi on the cars will have little to no impact on the connection strength. The network is engineered to provide a highly reliable and continuous connected experience as the trains move from station to station.

“Our client service is what really sets Rocket Fiber apart as a technology partner,” said Mark Ansboury, VP of Infrastructure and the Rocket Fiber project lead for QLINE deployment. “We wanted to go beyond the everyday internet service provider and create a socially supportive initiative for the city of Detroit that also provides a complete networking solution for QLINE riders. As a home grown, dedicated Detroit technology partner, we are proud and excited to be a part of this historic project to bring mobility and connectivity to the city.”

Rocket Fiber’s turn-key solution includes the design, build, operation and management of the network, including future maintenance and support, freeing the M-1 RAIL team to focus on their core business of providing transportation in Detroit.  Rocket Fiber is retaining Nerds Xpress, a local minority contractor, to manage the LAN network at the Penske Technical Center.

Press Release

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