Press Release

Feb 4, 2021 — RICHMOND, Va. – Mapcom Systems, a VertiGIS company and global leader in telecommunication network management software, is pleased to announce Ritter Communications has chosen Mapcom’s M4® Solutions Suite as its broadband network system of record. Ritter selected Mapcom’s software for its powerful physical connectivity model and proven track record of increasing operational efficiency.

Ritter Communications is a leader among local independent communications providers, serving over 45,000 business, residential and wholesale customers with advanced internet, phone, video and cloud services throughout Arkansas, Texas, Missouri, and Tennessee. Continuing the mission its founders set in 1906, Ritter invests heavily in the communities it serves by deploying best-in-class technology to meet the evolving demands of today’s ever-connected world.

“Mapcom’s M4® software will allow us to look at our network in a new way,” says Jill McDaniel, Manager of Network Planning and Deployment. “As our network continues to grow and becomes more complex, we need a management system that gives us the whole picture – from the central office all the way down to the customer. We’re confident that Mapcom’s industry expertise and M4®’s capabilities will help us accelerate towards our goals.”

With M4® Ritter Communications will be able to support their growth with a comprehensive view of the network, joining outside plant and inside plant records with data from business support systems. By leveraging M4®’s centralized platform Ritter will be able to further streamline its processes, allowing operations to scale while enhancing their customer-centric experience.

“We are excited to partner with Ritter Communications in their mission to connect communities across the mid-south region,” says Collin Granger, CEO and President of Mapcom Systems. “Now more than ever, fast and reliable broadband is an invaluable service that all Americans should be able to access.”

For additional information on the M4® Solutions Suite, visit https://www.mapcom.com/solutions/m4-solutions.

Press Release

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