SAN FRANCISCO, CA – July 10, 2013 — Ritter Communications recently launched an enhanced version of its Managed Voice service, which is designed to provide customers with greater accessibility and added flexibility with a hosted telephony infrastructure.
Managed Voice is made possible through the technology leadership of Metaswitch Networks, Aastra and Cisco, successfully integrated into a single, end-to-end hosted business solution. To learn more about the benefits of Managed Voice by Ritter Communications, click here.
Ritter Communications provides a range of customized services to businesses under its QuantumTM brand, from high-speed Internet and video to virtual cloud and voice services. Ritter has developed the Managed Voice service by deploying Metaswitch’s Hosted Business Services solution as the switching and application platforms for multimedia telephony. Complementing this, Cisco’s fully managed networking infrastructure enables optimal control over the service offering, while a broad selection of Aastra IP handsets and accessories meet user demand.
“Our customers need flexibility to help them run their businesses,” explains Doug Maglothin, product development manager at Ritter Communications. “We streamlined provisioning and increased access to features to improve customer experience. Additionally, we decreased the costs and time to deploy Managed Voice service, allowing us to pass along savings to our customers. The positive customer feedback has been overwhelming.”
“Ritter has been serving its communities for over a hundred years, continuing to offer the latest services to keep in step with its customers’ requirements,” said Bob Harvey, sales vice president at Metaswitch. “We support this valued customer relationship with an easy provisioning process and experience in marketing Hosted Business Services.”