Press Release

DENVER, July 22, 2010 – Today, Qwest (NYSE: Q) is introducing the availability of the world’s first Heavy Duty™ Internet service. Qwest Heavy Duty Internet is the culmination of Qwest’s commitment to providing dependable, fiber-optic-fast Internet speeds, with security features and free wireless access at home and away.

More than Fast – Powerful
More than fast, Qwest’s Heavy Duty Internet drives powerful home network performance. Fiber-optic connection speeds up to 40 Mbps, in selected areas, power faster video and picture sharing, improve online video chat experiences, provide smoother online-gaming and enable the connection of multiple devices allowing users to:

  • Download an average 30-minute TV show in as little as 44 seconds.
  • Download an HD movie in as little as 10 minutes.
  • Upload about 15 high-quality photos in less than a minute.
  • Upload a 3-minute video file in less than 10 seconds.

Reliable
Qwest’s Heavy Duty Internet service is backed by a national network with 99.9% reliability. The Qwest network delivers, in selected areas, downstream connection speeds up to 40 Mbps and among the fastest upstream connection speeds nationwide.

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Wireless
The freedom of mobile access to the information, services and entertainment on the Internet is part of Qwest’s Heavy Duty Internet with the inclusion of free Qwest wireless, at home and away.

Secure
Qwest’s Heavy Duty Internet includes Qwest @Ease™, a suite of backup, security and support services that make it easier to control, protect and connect digital devices. The suite includes key services such as:

  • Industry-leading protection against viruses and spyware from Norton™ AntiVirus Online.
  • Automatic Online Backup with Qwest Personal Digital Vault™. Includes 2 GB of online backup at no charge, with additional space available with upgraded tiers.
  • Secured wireless home networking set-up and maintenance plan with the ability to upgrade to the Qwest @East complete suite of backup, security and support services.

Qwest’s Heavy Duty Internet is offered at speed tiers from 1.5 Mbps to 40 Mbps at an introductory rate of either $14.99 or $19.99 for six months, depending upon the state and where available.

Press Release

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