RALEIGH, N.C. (Jan. 13, 2015) – NeoNova, an industry leader in cloud-based services for regional telcos and managed cloud services provider, today announced that Bristol Bay Telephone Cooperative and Midwest Energy Cooperative signed with the company for email and subscriber management services.
NeoNova added 41 rural ISPs and telcos as affiliate customers in 2014, making last year the most successful year in NeoNova’s 15-year history.
Bristol Bay Telephone Cooperative is located in King Salmon, Alaska, which is close to Dutch Harbor. The company supports the communities of King Salmon, Naknek and Bristol Bay, as well as about 6,000 migrant fishermen each summer. Midwest Energy is an electric utility cooperative located in Cassopolis, Michigan, which provides electric service to 35,000 customers in 12 counties, in addition to providing broadband services.
NeoNova will manage Bristol Bay and Midwest Energy customers through its NovaSubscriber management tool. The email subscribers will be on a NeoNova-hosted residential email platform, plus have access to the NeoNova App Portal that offers an application launcher and account management features. Both co-ops will receive 24x7x365 customer support via NeoNova’s Hybrid Help Desk as well as a corporate email package. Bristol Bay and Midwest Energy opted in to the NeoNova-backed Cornerstone Group Telco Promotion Planner, providing cost-effective marketing materials to telcos and ISPs that help them grow their business. Finally, Bristol Bay Telephone signed up for NeoNova’s YourStream TV product, bringing local channels to subscribers through a custom Roku channel.
“We couldn’t be more proud of the job we did in 2014, bringing on more than 40 new affiliates,” said Chris Benyo, vice president of sales and marketing at NeoNova. “Everyone in the company played a role in making this our most successful year. Now, we’ve set the bar even higher for 2015.”
As a full-service technology arm for the National Rural Telecommunications Cooperative (NRTC), NeoNova enables businesses and rural ISPs to focus on what they do best: take care of their customers and break the “digital divide” between rural and urban markets.