Some $900 billion was spent on mobile information and communications technology (ICT) in 2014, and market revenues will continue to exhibit strong growth in coming years to reach $1.2 trillion by 2019, according to a new market research report from IDC.
In ¨Empowering the Workforce for Business Transformation: Worldwide and U.S. Forecast for Mobility, 2014-2019,¨ IDC examines how enterprise-scale companies intend to and are making greater use of ICT in six vertical industry sectors.
Growth in mobile technology spending over the course of this and the next three years will be greatest in the manufacturing sector, IDC highlights in a press release. Coincidentally, retail, media and personal and consumer services companies are and will continue to take greater advantage of mobile ICT to connect and engage with consumers so as to be more responsive to their needs, attract new and retain existing customers, and foster sales and revenue growth.
In addition to the growing number of deployments and more widespread use, IDC found that survey participants continue to have a variety of concerns regarding the concept of mobility. Security and regulatory issues top the list in sectors such as government and financial services, IDC said.
Mobile Technology Spending Forecast
Breaking out actual and forecast sales, IDC found that large companies whose primary business lines are discrete and process manufacturing and professional services stand to spend the most on mobile technologies. Combined, enterprise businesses in the three market segments will account for 17 percent of the market in 2019.
When it comes to market growth, personal and consumer services, media, and the banking industries are the leaders, according to IDC.
“More than ever, mobile technologies are empowering workers across industries to connect, collaborate, and create new ways to operate and do business,” Jessica Goepfert, program director of IDC’s Global Technology and Industry Research Organization, was quoted as saying.
“It goes beyond providing a smartphone to liberate the desk-bound worker. Instead, it’s about utilizing mobile technology to increase sales, improve productivity, and raise customer and employee satisfaction.”