September 26, 2017 — ST. LOUIS–(BUSINESS WIRE)–Alianza Inc., the cloud voice platform company, announced today that Midwest Energy & Communications (MEC) has selected Alianza’s Cloud Voice Platform for its next-gen FTTH VoIP solution. With Alianza’s solution, MEC is delivering a better overall user experience to its members, while simplifying voice management and reducing its overall total cost of ownership for VoIP.
MEC’s upgrade provides the electric cooperative with a future-proof, more agile VoIP solution with a superior cost model compared to wholesale hosted VoIP models of the past. MEC realizes impactful operational improvements and automation of key customer lifecycle tasks from the integration of the Cloud Voice Platform with its back-office systems and fiber access elements.
This partnership brings together two Utilities Technology Council (UTC) award winners from 2017. MEC received the UTC APEX Award, recognizing utilities and individuals who have shown extraordinary initiative. Alianza was recognized with the UTC Impact Award for Services for its fiber VoIP solution and the resulting proven customer success.
“We share Midwest Energy & Communications’ passion for excellent customer experience,” commented Justin Cooper, Vice President of Sales and Business Development for Alianza. “We are excited to be a part of their communications portfolio as it continues to grow for the members.”
Download Alianza’s white paper, Service Provider VoIP: Next Gen is the Cloud to read more about the benefits of using a cloud voice platform to deliver VoIP.
Alianza is showcasing its fiber VoIP solution for utilities and electric cooperatives at NISC’s Member Information Conference taking place Sept. 25-28 in St. Louis, Missouri.