July 6, 2016 – Sioux Falls, SD: Midco Business continues its investment in the future of local businesses with the launch of Hosted Phone, a new service increasing mobility and flexibility for small to medium-sized businesses.
Hosted Phone lives on Midco’s 100% private Northern Plains Network™, making it more secure than cloud and VoIP solutions using the public internet. Businesses don’t need to make big capital expenditures on a phone system or have in-house or third-party IT staff. That’s because Midco maintains Hosted Phone equipment and service in one of its data centers.
“The launch of Hosted Phone is a new milestone for Midco, as we continue our investment in the future of the communities we serve,” says Scott Smidt, Midco VP of Business Engineering and Operations. “We are here to help businesses succeed, and we do that by offering services and solutions that are unmatched by others in the market.”
Businesses can customize Hosted Phone to their needs, and select from more than 25 features – including conference calling, an auto attendant, and a softphone that turns computers and mobile phones into their own business phone connection.
“It’s an ‘I-need-it-now’ society, and the business world reacts the same way,” explains Todd Stone, AIA, Principal Architect and Owner of Stone Group Architects, a Midco customer and early Hosted Phone user happy with the seamless communications experience.
“If someone leaves a voicemail in the office, it comes to my cell phone, and I can respond to them in minutes,” explains Stone. “Midco listened to what our needs were and brought something to the table. The system that Midco provided for us was the perfect fit.”
“Hosted Phone is backed by our 24/7 monitoring and customer support. Plus, as a company grows, this phone service grows with them and continues to meet expectations,” says Smidt. “At Midco, we know the right communication and connectivity are important to a business’ success and bottom line.”
Midco is launching Hosted Phone in the Sioux Falls area in July 2016 and will expand availability across its footprint in early 2017. Hosted Phone is one managed service Midco offers to businesses. In April 2016, the company acquired Dataware as part of its long-term commercial IT and telecommunications strategy.