Speed

Mediacom has increased the download speeds of two of its service tiers and introduced a new plan aimed at economically challenged households that could be a low-cost option for households losing their Affordable Connectivity Program (ACP) benefit.

The service provider’s Xtream Internet 100 will become Xtream Internet 250, with download speeds increasing from 100 Mbps to 250 Mbps.

The Xtream Internet 300 tier will become Xtream Internet 500, with download speeds increasing from 300 Mbps to 500 Mbps.  

“The Xtream 250 plan will retail for $49.99 retail whereas the previous Xtream 100 plan was $39.99,” a Mediacom spokesperson told Telecompetitor.  “The Xtream 500 plan will retail for $99.99 whereas the previous Xtream 300 plan was $84.99.”

The switch will be flipped on the higher download speeds on May 17.

The new low-cost plan — which replaces Connect2Compete Plus — is Xtream Connect. It is available to households in Mediacom’s service territory enrolled in the National School Lunch Program, SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC or certain other federal programs. It offers 100 Mbps download speeds and 20 Mbps upload speeds.

Xtream Connect seems to be aimed at those who took advantage of the Affordable Connectivity Program, which is being phased out. Other service providers also are introducing ACP replacement services.

The Xstream Connect pricing will vary, according to a Mediacom spokesperson. Those enrolled in the National School Lunch Program or those using their own modem will pay $14.99 per month. All others will pay $28.99, which is comprised of a $14.99 service fee and $14 modem rental. A landline phone connection is available for $5 per month.

“As media and entertainment consumption continues to shift and accelerate online, access to fast and reliable internet service has become more important than ever,” Tapan Dandnaik, Mediacom’s senior vice president of operations, product strategy and consumer experience, said in a prepared statement.

“From our fiber-rich network outside the home to our fast, reliable, and secure next-generation Wi-Fi inside the home, our advanced services have been designed to seamlessly evolve as consumer demand grows. These significant speed changes are just the latest example.” 

Mediacom offers speeds as high as 1 Gbps or 2 Gbps in some areas. The company began rolling out the gigabit and multi-gigabit services in December.

The company serves 1.3 million households and businesses throughout 22 states.

Updated to include more detailed pricing information

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