Lumen Technologies announced this week that it will use Amazon Web Services’ (AWS) artificial intelligence (AI), machine learning (ML), and security technologies to strengthen data center connectivity and elevate network delivery of cloud technologies.
According to the announcement, hundreds of millions of customers in the U.S. may benefit from the agreement between long-time partners Lumen and AWS. These technologies are expected to steer innovation among Lumen’s communications, network services, security, and voice products.
The agreement also calls for Lumen to provide fiber connectivity to AWS data centers. Dedicated infrastructure, using Lumen’s Private Connectivity Fabric solution, will support private fiber connections between AWS Regions and Local Zones.
“The enhanced AWS network will enable high-bandwidth and dynamic connections that provide customers with the ability to develop generative AI applications, train AI models, and deliver new AI-powered products across its Region and Local Zone footprint,” described the joint announcement.
AWS CEO Matt Garman said, “The next wave of innovation will be driven by generative AI, which requires a combination of secure, scalable cloud infrastructure and flexible networking. Together, AWS and Lumen will enable high-performance network connections that ensure customers across every industry can build and deliver compelling, secure, and reliable AI applications at scale.”
Lumen is moving its IT and product platforms to AWS, where it expects to gain advantages in performance, scalability, and operational efficiency. This gives Lumen the opportunity in the future to apply generative AI technology, including Amazon Bedrock, for optimizing network resources. Lumen will gain full visibility of its network, both onsite and in the cloud, which can help it improve customer experiences and reduce costs.
“By applying generative AI technologies like Amazon Bedrock, Lumen can transform its operations to enable faster decision-making and more autonomous, highly resilient networks,” Garman said.
Making the transition to a generative AI-driven autonomous network platform is expected to let Lumen dynamically manage resource allocation and swiftly identify and resolve service- and network-related issues.
