Press Release

Augusta, Ga. (April 12, 2010) — Knology Internet service in Augusta is now faster than ever due to a free upgrade to the DOCSIS 3.0 platform. Existing and new Knology customers will enjoy download and upload Internet speeds that put the Augusta market on a competitive level equal to that of the most technologically advanced markets in the nation.

Officially launched today, Knology residential and business Internet customers will be able to experience greater productivity thanks to increased bandwidth speeds of up to 50 Mbps on the downstream and up to 5 Mbps upstream for business customers and up to 25 Mbps downstream and up to 5 Mbps upstream for residential customers. The DOCSIS 3.0 technology also provides significant advances to security and reliability.

“This free upgrade puts existing and new Knology Internet customers at the highest level of speed, security and performance,” says Tony Palermo, vice president of marketing for Knology, Inc. “Our customers will now see Web pages open in the blink of an eye, and music and movie downloads that are faster than ever. DOCSIS 3.0 brings broadband to the next level. This is the latest example of Knology bringing leading edge technology to Augusta customers.”

“Augusta businesses are focused on improving efficiency and maximizing resources,” says Palermo. “Now more than ever, businesses are looking for ways to differentiate themselves while keeping costs down. DOCSIS 3.0 can help to dramatically improve productivity for our customers by leveraging this upgrade and opening the door to new and emerging applications such as video conferencing, telemedicine and other business-centric needs.”

Knology Internet will deliver top speeds with DOCSIS 3.0. Current customers will be upgraded as follows at no additional charge:


Standard:       12 Mbps down/2 Mbps up

Edge:              25 Mbps down/5 Mbps up


Basic:             6 Mbps down/1 Mbps up

Select:            16 Mbps down/2 Mbps up

Several new levels of service will be available to new and existing business customers needing additional speed:

Business Basic:        8 Mbps down/1 Mbps up

Business Select:      16 Mbps down/2 Mbps up

Business Xtra:          22 Mbps down/2 Mbps up

Business Max:          30 Mbps down/5 Mbps up

Business Ultimate:   50 Mbps down/5 Mbps up

DOCSIS (Data Over Cable Service Interface Specification) provides faster speeds for all customers by utilizing channel bonding technology, which leverages Knology’s existing high speed infrastructure. Additional features include security enhancements, such as support for 128 bit Advanced Encryption Security (AES), as well as IPv6, the new Internet Protocol addressing method, already seen in many of today’s applications.

“DOCSIS 3.0 can dramatically add to the enjoyment level for residential customers and improve productivity for our business customers thanks to this super fast and reliable upgrade by Knology,” says Palermo.

Press Release

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