September 24, 2012 — Wichita, Kansas – Giant Communications, headquartered in Holton, Kansas is pleased to announce its expansion into the Wichita market as it focuses on providing Cloud-based telephone service to small and medium sized businesses. Giant offers communication alternatives to companies who currently rely on traditional telephone and internet services by providing solutions that streamline operations, improve services, and reduce telephone and internet costs.
Giant Communications utilizes high speed broadband connections to carry both voice and data services on a single, broadband conduit. Giant’s Cloud-based telephone and data services are different than voice-over-IP (VoIP) services offered by companies like Vonage or Skype. Sales Director Michelle Pfeifer explains, “Giant secures private, managed connections for our customers. Nothing is carried over the public internet – it’s all over private, dedicated facilities which ensure fast, secure and reliable services”.
Currently, many businesses have to obtain costly telephone systems in addition to the expense of telephone and internet services. With Giant, small to medium sized businesses are able to combine all the required elements into one service, and one bill, often at a sizable savings. “As we compare our customer’s previous internet and phone bills to their new Giant bill, a savings of approximately 20 percent is seen, in addition to the added benefits our service provides”, stated Pfeifer.
While realizing these immediate cost savings, businesses are able to improve internal operations and external customer service with a variety of customizable features. Automated call routing helps callers reach the person they need without excessive transferring and hold times, unified messaging to voice and email improves access and response time with voicemails, and user friendly online account management allows office administrators the ability to manage and monitor individual phone features. Businesses with multiple locations or travelling personnel will enjoy the convenience of making phone calls from any internet connection when away from the office, and the ability to give one number to clients that can be answered at the desk, on a mobile phone, or on a phone in another location.
Giant’s sales and technology professionals maintain their Wichita sales office in the Farm Bureau building at 245 N Waco. Additional information on Giant’s products and services can be found at www.giantcomm.com or by calling 316-854-9266.
With its roots established over 50 years ago as a rural telephone company in northeastern Kansas, Giant Communications has grown to be a leader in telecommunications and broadband applications, serving thousands of homes and businesses across the state of Kansas. Giant Communications launched its Wichita-based Business Solutions division in 2012, providing cloud-based telephony applications.