October 04, 2016 — VICTOR, N.Y.–(BUSINESS WIRE)–IDI Billing Solutions, a global provider of cloud-based Billing, Order Management and integrated Point of Sale solutions for Communication Service Providers, announced today it has extended its long term relationship with iWireless, LLC. iWireless will continue to leverage IDI’s CostGuard® Billing & OSS to manage their service offerings, support retail operations, and grow their customer base.
iWireless is headquartered in Urbandale, Iowa, and is a partnership between T-Mobile USA and Iowa Network Services (INS). iWireless is the only regional carrier in Iowa to offer unlimited nationwide 4G LTE roaming. iWireless is investing more than $35 million to enhance its wireless network in Iowa and will continue to expand its 4G LTE network in 2017.
“As we continue growing and expanding our network, we need to remain flexible in our service offerings and continually improve efficiencies in our operations to stay competitive. IDI gives us the foundation and the tools necessary to really help us manage our business and customers,” said Craven Shumaker, President and CEO of iWireless. “They have taken the time to understand our business and the challenges we face and we are thrilled to have them remain an important part of our future.”
“IDI is excited to continue to serve as a critical component in the ongoing success of iWireless,” said Don Culeton, Founder and President of IDI. “Our relationship has been a great one from the start. The team at iWireless has taken full advantage of the product capabilities and open architecture of our platform to continuously evolve as a service provider.”