Champaign, IL – Communications Data Group (CDG) is pleased to announce the implementation of its online MBS billing system at Call One, a CLEC provider, located in Chicago, IL, that specializes in professional consulting services and unified communications solutions for mid-market businesses.
After signing a multi-year contract, Call One’s MBS implementation had an extremely aggressive timeline, and included not only successfully migrating Call One’s data but also developing concurrent enhancements to the MBS system. Once completely developed, Call One will have total automation of communication between all of their internal systems and the billing and provisioning systems. “Our development and support staffs jumped right into the conversion and committed to it – like they always do” stated CDG’s President and CEO, Bob Labonte, “But considering the timeline and scale of the project, they had to take their game to the next level for this implementation. They did just that.”
According to Call One’s President, Alan Burkhard, “The efficiency and professionalism of the CDG staff throughout the rapid MBS implementation was outstanding. Our staff is enjoying the new system, including features such as being able to review unbillable usage prior to billing. We are looking forward to fostering our relationship with CDG and contributing our ideas for future system enhancements and third-party integrations.”