LONDON and BOSTON – February 19, 2014 — Granite Telecommunications, LLC, has built a geographically redundant IP-based voice infrastructure using Metaswitch Networks’ software and equipment for its core voice switching functionality.
Granite is a provider of phone, data, networking, alarm services and other communications services for businesses. With more than 1.3 million business voice lines and nearly 50,000 data connections serving more than 16,400 customers, Granite is known for providing one bill and one point of contact with the ability to scale its services to any level as its customer base grows.
In order to remain in front of its customers’ ever changing needs, Granite has built its own geographically redundant network to deliver MPLS data services and IP-based, business-class voice services.
Granite’s new IP-based voice services are built on Metaswitch components, including Metaswitch’s Perimeta Session Border Controller, deployed in a distributed environment; MetaSphere Multiservice Telephony Application Server, for IP call control, unified communications, voicemail, and other features; and Metaswitch’s MetaView Service Assurance Servers (SAS) for always-on diagnostics, including internal policy application and network protocol tracing.
“At Granite, we’re always looking to provide a better overall experience for our business customers, especially those in the multi-location space,” says Sam Kline, senior vice president of strategy at Granite. “The technology and support we’ve received from Metaswitch allows us to provide a more thorough suite of services for our customers.”
“This flexible, IP-based network provides Granite the flexibility and efficiency to better serve its business customers,” says Bruce Hembree, EVP of field operations for Metaswitch. “We’re pleased to assist Granite as they continue to simplify their customers’ communications infrastructures to a single platform.”