FTTHHigh-speed, reliable broadband is an important factor in deciding where to live, according to a new FTTH satisfaction survey conducted by research and consulting firm RVA LLC for the Fiber to the Home Council. More than 90% (91%) of respondents said quality broadband was “very important” in choosing a community in which to live — second only to “safe streets,” which was cited by 98% of respondents.

Other highlights of the RVA/ FTTH Council research:

  • North America has experienced record growth in fiber to homes for the last 3 years of which Google, according to analyst reports, makes up a relatively small piece.
  • During 2004-2013, large telcos (Verizon, AT&T, CenturyLink and Frontier) accounted for about 83% of the FTTH build, while other providers added just 17% of the annual additions.
  • But in the last three years, the large telcos only accounted for about 52% of the build while the “other 1000” FTTH providers added 48% in aggregate. And Google’s only one of those.

In addition, Internet users with FTTH connections are clearly more satisfied than those who don’t have them, according to FTTH Council’s report. More than 7 in 10 survey respondents with gigabit FTTH connectivity (73%) and 57% of those with standard FTTH connections said they were ¨very satisfied¨ with reliability (service up-time). That compares to 37% of those with cable Internet and 38% with telco DSL connections.

Advertisement

Similarly, 7 in 10 of those with gigabit FTTH and 51% of standard FTTH were ¨very satisfied¨ with the download and upload speeds. That compares to 38% of those with cable and 30% of those with DSL connections when it comes to download speed, and 32% and 29%, respectively, regarding upload speed.

FTTH Satisfaction Survey
Nearly 7 in 10 respondents to the FTTH satisfaction survey who have gigabit FTTH (67%) and half of those with regular FTTH (51%) were ¨very satisfied¨ with the consistency of their service in terms of network speed. That compares to 32% for those with cable and 31% of those with DSL connections.

FTTH is also seen as adding value to homes and real estate. Again, access to very high speed and reliable broadband (88%) ranked second, this time following laundry rooms, among amenities seen as increasing the value of single-family residences and first (81%) in terms of multi-family housing.

How much lower in price would a single-family home or condo unit without very fast and reliable broadband need to be to entice respondents to move in? According to FTTH Council’s findings, a discount of $8,528, or 2.8%, for a $300,000 MDU condo and $80, or 8.0% of a $1,000 a month MDU condo rental. The corresponding discount to purchase a $300,000 single-family residence was $9,734, or 3.2%.

In addition, FTTH Council found that FTTH connectivity adds much more value to home-based businesses than cable, DSL or wireless broadband connections.

Join the Conversation

Leave a Reply

Your email address will not be published.

Don’t Miss Any of Our Content

What’s happening with broadband and why is it important? Find out by subscribing to Telecompetitor’s newsletter today.

You have Successfully Subscribed!