Press Release

Prattsburgh, New York – July 10, 2023 – (BUSINESS WIRE) – Empire Access, a Northeast fiber optic service provider, announces its expansion into Geneva, New York. Business and residential customers will have access to Empire Access’ award-winning fiber optic Internet services including Wi-Fi, phone plans, streaming, and security solutions.

Headquartered in Prattsburgh, New York, Empire Access provides communities in New York’s Southern Tier and Northern Pennsylvania with leading fiber optic Internet access. Rated the fastest Internet in the Northeast by PCMag, Empire Access brings broadband Internet to home and business owners, Internet users, and local governments in communities which often lack reliable services. The buildout, slated for a Summer 2023 completion, continues Empire Access’ recent expansion strategy across its services area and nearby communities.

“We aim to provide communities like Geneva with the best Internet services available to customers,” said Jim Baase, CEO at Empire Access. “Empire Access is a company that understands the needs of its customers and makes a commitment to serving them. We maintain local support teams with 24/7/365 customer service to ensure that if a client calls us, someone picks up the phone. Combined with our leading Internet services, we push our competitors to keep up.”

Empire Access pairs its high-speed fiber optic Internet with a complete array of telecommunication and security services:

  • Streaming TV delivering crystal clear, 100% HD picture quality, restart TV, Whole Home DVR, and much more
  • Home and business phone plans covering all your favorite features such as toll-free numbers, voicemail, hosted phone systems, and more
  • IoT security, home automation and 24/7 video monitoring with the ability to remotely, lock and unlock doors, control appliances, climate control, security management, and more right from your computer or smart device
  • Advanced business services including enterprise Wi-Fi, high-security fire walls, business emails, audio and video conferencing, dark fiber, and metro-Ethernet

Sign up to receive updates when fiber optic service is available by clicking here!

Check Empire Access’ availability in your area by visiting:, calling (800) 338-3300, or emailing

Press Release

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