Telecompetitor Arches

Embarq Launches Series of New Products

The product development team at has been busy. They have announced a series of products this week, including PC tech support, wireline/wireless integration, and . The PC tech support product, branded provides computer hardware, software, home network installation, troubleshooting and repair, as well as two computer “tune-ups.” ACS will target their broadband subscribers and will charge $7.95/month for the service. ACS subscribers get phone support for up to three computers and discounts off of home visits.

Their second announcement this week offers a wireline/wireless integration product, branded (TPP). TPP offers a find me/follow me service, where subscribers can link home phones and wireless phones, allowing simultaneous ringing or set up personal “hunt groups” where calls are forwarded to different numbers in a no answer situation. Subscribers can also transfer calls between landline and wireless phones without interrupting the call. TPP features can be managed via a web portal and will be offered for $4.50/month.

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