Digital voice will be the fastest growing U.S. industry in the next five years, and that mostly means voice services provided by cable companies, not Skype or Google Voice, according to a new report from IBISWorld. Cable companies are expected to gain 65 percent of all the revenue in the digital voice space until 2016.
About 80 percent of the revenue will come from consumers and very-small businesses, while enterprises account for about 20 percent of the revenue, the report suggests. But mobility services are a wild card. Although Cable-delivered VoIP dominates the landscape today, tomorrow’s growth might come from non-cable providers and mobile VoIP, IBIS predicts.