Press Release

MINNEAPOLIS, MN – June 25, 2013 — LIVE AT HITEC 2013 — Cox Business today announced Hospitality WiFi will be available across the company’s national footprint later this summer.  A leading managed WiFi service for hotels and large multi-location organizations, Cox Business Hospitality WiFi offers a world-class WiFi experience with a professional network design, integrated wireless network monitoring and guest troubleshooting and support.

Cox Business has been offering business-grade WiFi in hotels in a portion of its footprint for several years, including some of the world’s largest hotels in Las Vegas.  With 2,000 hospitality customers, Cox Business proudly serves more than 250,000 guest rooms today with TV, Internet and voice services.  With a standard WiFi solution across all markets, Cox Business will deliver a consistent and positive experience for hotel customers and their end users using a direct connection from Cox’s national fiber optic backbone or Cox’s hybrid fiber coaxial (HFC) network.

“A seamless wireless Internet experience is one of the most critical elements of a positive hotel stay,” said Jeff Adelmann, vice president of product development and management for Cox Business.  “We ensure a premium network experience so our hospitality customers can expect repeat business and positive reviews. That’s what they count on us for, and that’s what we deliver.”

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Cox Business engineers and technicians design and install a wireless network with Cisco® Service Provider Wi-Fi Solution to provide Internet access in all parts of the property. The Cox Hospitality WiFi service includes continuous proactive monitoring of the Cisco solution to help ensure that end users have a positive experience.

Adelmann said, “We ensure ubiquitous coverage throughout the properties we work with, and guests can troubleshoot directly with us 24/7, so hotel staff can focus on running the hotel, not IT.”

In addition, Cox Business works with each hospitality customer to feature their brand on the customer splash page and will provide customized in-room materials to aid as guests log-in to the network.

“It’s truly an end-to-end managed solution designed for each unique hospitality brand we serve,” added Adelmann.

Press Release

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