ATLANTA, April 16, 2014 /PRNewswire/ — Cox Communications announced today that it is continuing its expansion of home security and automation services by offering Cox Home Security to the Las Vegas market. Cox started offering Home Security three years ago in Arizona and has since rolled it out to five other markets (California, Oklahoma, New England, Ohio and Virginia). Adding to its comprehensive portfolio of communications services including high speed Internet, cable TV and phone, Cox Home Security offers customers in Las Vegas a multifaceted solution to help keep their loved ones and homes safe.
Cox Home Security provides a wide array of both security and advanced smart home features not found in most traditional alarm systems with time-saving, cost-saving, and worry-saving features to help customers manage their homes. The reliable, 24/7 secure monitoring systems feature:
- Intrusion and home safety monitoring (includes fire, gas and flood)
- Remote access so the system can be controlled away from home via a secure online site or Smartphone app
- Email/Text alerts to notify customers of occurrences at the home
- Safety sensors to detect hazardous conditions such as carbon monoxide and smoke
- Secure video monitoring and recording available via smart phone or a web browser
- Control of home functions such as lighting and temperature
“Customers trust Cox each day to connect them to the things they care about most and home and family are at the top of that list. Cox Home Security is a natural extension of the communication services we deliver – enabling our customers with a stronger sense of connectedness, personal control and security,” said Kristine Faulkner, vice president and general manager of Cox Home Security and Smart Home.
One of Cox’s competitive advantages with this product is the ability to offer to customers through a Cox bundle. With the addition of home security services, all of a customer’s Cox services will appear on one bill. Cox Home Security is another example of how the company will continue to explore new ways to grow and offer products and services to customers how, when and where they want them.
Faulkner has been leading the company’s Home Security organization for several months and oversees all related operational strategies, including marketing, sales and customer experience.
Faulkner is planning the rollouts of Cox Home Security to additional markets this year and defining the roadmap of advanced services to scale the Smart Home portfolio.
“Cox Home Security is consistent with our desire to deliver solutions that meet the individual and unique needs of each customer,” said Faulkner. “One home may require a video camera near their pool for safety reasons. Another family may want text message alerts sent when children arrive home from school. No two experiences are exactly alike.”
For more information about Cox Home Security, visit www.cox.com/homesecurity. Specific markets and launch dates will be announced at a later time.