Cox Communications has broadened its ConnectAssist program, designed for low-income households who don’t qualify for Connect2Compete, which is designed for families with children in grades K-12 who are enrolled in government financial assistance programs.
The ConnectAssist program is available to households that participate in SNAP, TANF, Head Start, WIC,
LIHEAP, Public Housing, Pell Grant, Veterans Pension & Survivors Benefits, Tribal Programs,
Supplemental Security Income or Medicaid.
The program’s internet package gives participants internet access and a modem rental for $30/month plus taxes, offering speeds up to 50 Mbps download/3 Mbps upload. Cox previously announced its participation in the FCC’s Emergency Connectivity Fund.
Other key program features include:
- EasyConnect self-installation or $20 professional installation
- Access to Wifi Hotspots, Cox Security Suite Plus and Digital Academy
The Digital Academy is the Cox affordability program literacy offering. It is designed to provide customers
with free access to tips, educational videos and tutorials to ensure safe and effective online behavior.
“We are determined to narrow the digital divide by making connectivity and digital literacy easily
accessible to everyone in our communities,” said Mark Greatrex, Cox Communications incoming
president, in a prepared statement. ”This offering further expands and strengthens our affordability
options as well as our focus on digital equity.”
“Customers qualifying for ConnectAssist are also most likely eligible for the Federal Government’s Emergency Broadband Benefit program, making internet connectivity even more affordable. Customers may be able to get ConnectAssist for as low as $0/month after discount with the Emergency Broadband Benefit,” Cox said in a press release. “The discount amount and eligibility are based on EBB program rules which are subject to change.”
Additional information about ConnectAssist and the other plans in the Cox affordability portfolio are available at cox.com/digitalequity.