home office

The evolution of work at home continues with the introduction of the Comcast Business Teleworker VPN. Comcast is partnering with Aruba, a Hewlett Packard Enterprise company, for the VPN platform.

The COVID-19 pandemic has quickly restructured how people work. The trend is for telecommunications to provide as much functionality and security as possible for work from home (WFH) employees as possible.

The Comcast Business Teleworker VPN complements the company’s Teleworker Broadband solution as a way to provide a dedicated and independent internet connection without interfering with residential broadband, the company said.

The VPN is built on Aruba ESP, which is an enterprise-class, cloud-native platform.  When the console is combined with Comcast’s Managed VPN Aggregator at a business location, the enterprise can securely connect home-based laptops, desktops, VoIP phones, printers and other devices to the corporate network, according to Comcast.

Comcast says that the full platform – the VPN and aggregator – reduces the burden on IT, facilitates 24/7 support, enhances security and enables hybrid environments.

Comcast introduced Business at Home on June 1. It promised a WFH service that is reliable, flexible, convenient, mobile and secure.

“Though the number of people working partially or fully remote has been on the rise for years now, the pandemic has truly sent this trend into hyperdrive,” Christian Nascimento, Comcast Business’s Vice President of Product Management, said in a press release about Comcast Business Teleworker VPN. “Comcast Business Teleworker VPN enables enterprises to reimagine the work from home experience for both employer and employee alike, all while maintaining the security, performance and management they enjoy in-office.”

Comcast of course is far from the only telecommunications company attempting to serve business users as they work from home. For instance, AT&T introduced its Home Office Connectivity service just three days before Comcast’s initial announcement. Cox Business debuted its Work-at-Home service a few weeks later.

Perhaps surprisingly considering all the modern technologies and applications available, a survey by Global Wireless Solutions found that one-third of respondents found voice calling the most important feature for workers during the pandemic. It was followed by texting (28%), video calling and conferencing (20%), emailing (15%) and team collaboration (4%).

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