Embracing Automation: Introducing New Efficiencies into Your Broadband System

A Case Study of Etex Telephone Cooperative

Etex Telephone Cooperative has been dedicated to providing strong and reliable service to its members since 1952. Facing disruption to their business when the legacy management system they were using was retired in 2016, Etex needed to quickly find a new solution to manage their services! Furthermore, it needed to meet the challenge of integrating and automating many of the processes they’d handled manually for years.

Our Etex case study explores the challenge Etex faced and demonstrates the value you can derive working with knowledgeable partners who are dedicated to your success.

In this case study, we examine:

• How a forced change can present you with new opportunities.
• Strategies for countering internal resistance to change.
• The value of working with experienced partners you know you can trust.
• And much more!

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