Press Release

MONROE, La., July 16, 2019 – To enable greater efficiency and reduce operational costs, CenturyLink, Inc. (NYSE: CTL) has launched Managed Emergency Call Handling. With this subscription-based solution, public safety organizations can migrate on-premises call management services to the cloud.

Learn how CenturyLink enables the digital transformation of emergency response and communications services:

“Our Managed Emergency Call Handling solution can help public safety organizations agencies improve IT agility by migrating call management services to the cloud,” said Thuy Ha, vice president, voice and real-time communications, CenturyLink. “As more communities move to next-generation 9-1-1, they may need to maintain legacy environments while implementing new technologies. CenturyLink brings years of expertise to assist public safety organizations through the migration process.”

Key Facts

  • CenturyLink Managed Emergency Call Handling solution can be included in a larger next-generation 9-1-1 deployment or as a standalone equipment upgrade.
  • With this solution, public safety agencies can receive real-time delivery of new features and functionality, as well as critical updates, without purchasing new equipment.
  • CenturyLink supports major call handling platforms, allowing customers to stay current with the core technology they are already using.

Press Release

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