In our new Broadband Industry Innovator series, we talk to industry leaders to gain insight into the fast moving broadband marketplace. In our latest interview, I talk with Barry Walton of Corning Optical to discuss important considerations for broadband operators as they plan for the future of their network.
While technology and operational factors are obviously important for network planning, so too is thinking about the customer experience (CX) you want to deliver. Barry and I discuss his passion for including CX in network planning to ensure the network you’re building meets the mark for the next 50 to 100 years. According to Walton, network operators may only get one chance to get this right.