3/21/2011, Orlando, Florida — Bright House Networks announced today that it has reached the one million Home Phone customer milestone. Bright House Networks is celebrating its sixth year as a highly reliable phone provider for connecting to family, friends, businesses and 911 emergency services. The company’s Home Phone service has been recognized for customer satisfaction five times by JD Power and Associates, ranking first in the South region in Customer Satisfaction in four categories including: Customer Service; Performance and Reliability; Cost of Service; Billing, and Offerings and Promotions.
Bright House Networks’ Home Phone service is one of the most feature-rich phone products on the market today. In addition to enjoying a crystal clear phone connection, all Home Phone customers get popular and exclusive calling features including caller ID on TV and PC, call waiting, three-way calling, call forwarding, call return and more. The company also recently added Enhanced Voicemail, which enables customers to receive voice mail messages by email or text message on a mobile phone.
“One million customers is a tremendous milestone, and we are excited to continue to be the home phone provider of choice for our many satisfied customers,” said Kevin Hyman, Executive Vice President, Cable Operations, Bright House Networks. “Bright House Networks is dedicated to making our customers’ lives easier, and it’s important to us to provide a great product with outstanding service.”