ORLANDO, Fla., April 28, 2015 /PRNewswire/ — Bright House Networks Enterprise Solutions today introduced Hosted Voice for Hospitality, a feature-rich, scalable and fully supported hotel communications service that cost-effectively enhances guest experience. Delivered over the Enterprise Solutions cloud, the new Hosted Voice solution is designed for hotels of all sizes and provides secure, private connectivity and 100% accountability.
Bright House Networks Hosted Voice for Hospitality provides a best-in-class virtual private branch exchange (PBX) hosted in the Bright House cloud that integrates with legacy Property Management Systems (PMS), combining a property’s communications services and operational practices to streamline those services for guests and staff. Hosted Voice for Hospitality also offers an easy to use web portal enabling much of the same functionality if a property does not have an existing PMS. The solution delivers an enhanced guest experience by enabling hotels to accelerate the guest check-in/ check-out process, leverage in-room phones to log and track room status and other housekeeping tasks, and synchronize hotel operations.
“Bright House Networks cloud-based Hosted Voice platform gives our hospitality clients the reliable, cost-effective communications solutions they need to keep up in today’s increasingly fast-paced hotel environment,” said Craig Cowden, chief network officer and senior vice president of Enterprise Solutions, Bright House Networks. “Many hotels have antiquated phone systems that lack modern features, but the expense and headache to upgrade keeps pushing the priority to the back burner. Hosted Voice for Hospitality provides technology-proofed, next generation cloud-based communications through an affordable monthly operating expense rather than a huge capital outlay required of premise-based phone systems.”
Bright House Networks Enterprise Solutions offers a comprehensive portfolio of video, voice, data, cloud, and managed services that can be customized to meet the communications needs of any organization. The company offers scalable solutions for clients to expand their level of service as needed, all delivered over its extensive and secure facilities-based IP core fiber network, which it owns and operates for best in class performance and reliability.
For more information about all the products and services provided by Bright House Networks Enterprise Solutions, visit www.brighthouse.com/enterprise.
