HOUSTON, TX — March 25, 2021 – CHR Solutions announces that Beacon Broadband has selected Omnia360 as their business software solution. Beacon Broadband is a subsidiary of Coos-Curry Electric Cooperative (CCEC) in Southern Oregon and is building a fiber-to-the-premises network to bring the high-speed fiber experience where no one else will go.
“CCEC understood the value to their members of having access to high-speed internet fiber broadband and created Beacon Broadband,” said Paul Recanzone, General Manager of Beacon Broadband. “Currently, about 20% of households on the Southern Oregon coast have little to no high-speed access. Beacon Broadband is building a new and innovative fiber to the premises network that will close the digital divide between urban areas and our region.”
“We were searching for an end-to-end solution that would support our broadband operation during the customer engagement and construction of the network, all the way through provisioning services, billing, and on-going support,” added Paul Recanzone. “We selected CHR and their Omnia360 business solution because of their vast industry experience providing a robust, end-to-end B/OSS.”
CHR’s Omnia360 platform has combined capabilities that bring sales, marketing, and service delivery automation together and provides an enhanced end-customer experience. “Omnia360 is a single system that allows Beacon Broadband’s staff to not only excel at their customer service and marketing tasks, but also has integrated and flexible customer self-care options, service delivery automation, and engineering functionality,” says Jason Malmquist, Senior Vice President of CHR. “We are excited to be a critical part of Beacon Broadband bringing advanced broadband products and services to their region.”