by Pivot
Author: Robin Pooley
Communication Tools: Better CX and a Competitive Edge for Broadband Providers
When communications are integrated with billing and subscriber management platforms, each broadband customer touchpoint is tracked and stored.
How Broadband Executives Can Leverage KPIs for Efficiency and Growth
KPIs, data, and analysis can help broadband leaders paint a full view of business health, identify inefficiencies, and uncover opportunities.
